Lifetime Value Analysis

douglas povie analyzes your data to identify your most valuable customers.

Mystery Shopping

douglas povie uses unbiased third-party shoppers to gather actionable data for you.

Social Media Research

douglas povie offers social media benchmarking and shopper experience assessment.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Elegant Music for your Special Day

 

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.